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RW ARMS Reviews

Submitted by Will on 11/03/2021

RW Arms will steal you money

Overall Rating
Service
Responsiveness
Expertise
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Communication

I ordered parts from them listed as in-stock that never came after I paid for them. Instead of responding to my repeat attempts to contact customer service they sent an email that said they were out of stock. Long story short, 14 months later they sent me a box with half my order and a note that said “sending part soon”. That was 5 months ago. I order the parts 1.5 years ago. After I saw the part on their website as in stock again I sent another message asking why I hadn’t been sent the part.  Then they removed me from the mailing list. I’ve called the BBB, the state attorney general, and will be filing in small claims court. These people would rather steal my $60 and take me off the mailing list instead of completing an order they lied about over a year and a half ago. Please do yourself a favor and do not purchase from these scammers. 

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